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Privacy Policy

Last updated: November 20, 2024

PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you use the services of Granimals Absolute Fitness Pvt. Ltd., we collect personal information you provide, such as your name, address, email address, and health information necessary for our services. This information enables us to offer tailored virtual physiotherapy, fitness plans, and rehabilitation services.When you browse our website, we also automatically receive your device’s internet protocol (IP) address to provide us with information about your browser and operating system.If applicable, with your permission, we may send you emails about our services, new offerings, and updates.

SECTION 2 - CONSENT

How do you get my consent?
By providing your personal information during registration, consultation, or payment, we imply your consent to collect and use it for providing the requested services. If we require your information for secondary purposes, such as marketing, we will seek explicit consent or provide an option to decline.How do I withdraw my consent?
You may withdraw your consent at any time by contacting us at support@granimals.com or by mailing us at House number 632, Sector 12-A, Panchkula, Haryana 134112

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - PAYMENT

We use Razorpay for processing payments. Razorpay does not store your card details on its servers. Payment data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Once your transaction is complete, the payment information is no longer stored.For more details, refer to Razorpay's terms and conditions: https://razorpay.com.

SECTION 5 - THIRD-PARTY SERVICES

Certain third-party providers, such as payment gateways, may require your personal information for processing. We encourage you to review their privacy policies to understand how they handle your information.

Once you leave our website or are redirected to a third-party website, our Privacy Policy no longer applies.

SECTION 6 - SECURITY

We take appropriate precautions and follow industry best practices to ensure your personal information is protected from unauthorized access, misuse, or loss.

SECTION 7 - COOKIES

We use cookies to manage user sessions and enhance your experience on our website. Cookies are not used to personally identify you on other websites.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your jurisdiction or have parental/guardian consent if you are a minor.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this privacy policy at any time. Changes will take effect immediately upon posting. If significant changes are made, we will notify you via this page.

SECTION 10 - HEALTH INFORMATION AND CONFIDENTIALITY

All health-related information shared by patients is treated as confidential. We use this information solely for providing the agreed services. We will seek written consent before sharing any data, such as feedback videos or testimonials, on third-party platforms.

SECTION 11 - LIMITATION OF LIABILITY

Granimals is not responsible for injuries or adverse effects resulting from unauthorized or improperly performed exercises. Patients must disclose all relevant medical information to receive appropriate advice. Granimals is also not liable for any delays in seeking medical attention during emergencies.

For questions, contact us at support@granimals.com or by mailing us at House number 632, Sector 12-A, Panchkula, Haryana 134112